All enquiries: firstname.lastname@example.org
This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only.
HOW WE COLLECT OR OBTAIN INFORMATION ABOUT YOU:
When you provide it to us (e.g. by contacting us, placing an order on our website, signing up to our email newsletters, or creating an account with us) or from your use of our website (using cookies and similar technologies).
INFORMATION WE COLLECT
Your name, contact details, payment information (e.g. your credit or debit card details), IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address).
HOW WE USE YOUR INFORMATION
For administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES
Only to the extent necessary to run our business, to our service providers (e.g. payment processors), to fulfil any contracts we enter into with you, and where required by law or to enforce our legal rights.
DO WE SELL YOUR INFORMATION TO THIRD PARTIES (OTHER THAN IN THE COURSE OF A BUSINESS SALE OR PURCHASE OR SIMILAR EVENT)?
HOW LONG WE RETAIN YOUR INFORMATION
For no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).
HOW WE SECURE YOUR INFORMATION
Using appropriate technical and organisational measures such as storing your information on secure servers, encrypting transfers of data to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments you make on or via our website using Secure Sockets Layer (SSL) technology, only granting access to your information where necessary, anonymising personal information where possible, and regular scanning of our website for malware and other security issues.
TRANSFERS OF YOUR INFORMATION OUTSIDE THE EUROPEAN ECONOMIC AREA
In certain circumstances we may need to transfer your information outside of the European Economic Area e.g. when processing payments. Where we do so, we will ensure appropriate safeguards are in place.
USE OF AUTOMATED DECISION MAKING AND PROFILING
We may use automated decision making and/or profiling, such as web analytics, a/b testing, and targeting cookies.
YOUR RIGHTS IN RELATION TO YOUR INFORMATION
- to access your information and to receive information about its use
- to have your information corrected and/or completed
- to have your information deleted
- to restrict the use of your information
- to receive your information in a portable format
- to object to the use of your information
- to withdraw your consent to the use of your information
- to complain to a supervisory authority.
SENSITIVE PERSONAL INFORMATION:
We do not knowingly or intentionally collect what is commonly referred to as ‘sensitive personal information’. Please do not submit sensitive personal information about you to us.